TERMS & CONDITIONS

 

Please Read This Document Carefully. It Contains Important Information Regarding Your Rights and Obligations, Including Limitations and Exclusions That Might Apply to You. These terms and conditions apply to the purchase and sale of products (“Products”) through www.polosophia.com (the “Website”). By placing an order for such Products, you agree to be bound by, and accept, these terms and conditions. These terms and conditions are subject to change by Polosophia Ltd (referred to as "us" or "we") without prior written notice at any time, in our sole discretion. The latest version of the terms and conditions will be posted on this Website, and you should review these terms and conditions prior to purchasing any Product. These terms and conditions are an integral part of the Website terms and conditions that apply generally to the use of our Website. You should also carefully review our privacy policy and returns page before placing an order for goods through this Website.

1. ORDER ACCEPTANCE AND CANCELLATION

Your receipt of an electronic, or other form of, order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged. If applicable, your order will be refunded in the original form of payment. If your credit card has been charged and your order is cancelled, we will immediately issue a refund to your credit card account in the amount of the charge and notify you that your order was cancelled. Promotions will be refunded and reactivated in your account, as long as the promotion has yet to expire.

2. PAYMENT TERMS

Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, shall be as follows: All orders can be subject to verification for security reasons, which can take a reasonably expected timeframe. In such an event, you will be contacted. We are using Paypal for checkout and the Paypal payment terms and conditions apply to the process. You agree that Polosophia Ltd is not responsible for any credit shortages due to currency conversion rates that Paypal will apply.

All products are made to order to eliminate wastage. Please be aware that because of the “pre-sale” nature of such transactions, you should expect a wait period of approximately four to six weeks between the date you place your order and the date that the Product is ready for shipment. You will receive communication with a shipping date at latest after three business days after the purchase.

3. CHANGES IN PRODUCTS AND PRICING

 We are constantly updating and revising our offerings of Products, and we may discontinue Products at any time without notice. All pricing for the Products is subject to change. For all of our prices and Products, we reserve the right to make adjustments due to changing market conditions, Product discontinuation, errors in advertisements, and other extenuating circumstances. If the price of an order changes after you’ve paid for it in full or after you’ve paid the down payment, your order will be cancelled and your monies refunded. We attempt to be as accurate as possible with Product descriptions and prices. However, we do not warrant that Product descriptions or prices are accurate. In the event that a Product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or Product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for Products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card has been charged. In such a case you will receive a refund.

4. SHIPPING FEES, TAXES, AND INTERNATIONAL DUTIES

We offer free shipping. The cost of return shipping is not refundable. If you receive this item outside the UK and European Union, you might be subject to customs, fees, or import duties, or local sales taxes, which you might be responsible for and liable to pay, based on the laws and regulations you are subject to by the country you are shipping to. Payment of these amounts will be necessary to release your order from customs on arrival. Please refer to our Shipping & Returns Policy for more details.

5. SHIPPING POLICY

If there is a delay in the shipment window, you will be informed. All orders are dispatched with ‘No Signature Required’ and may be left at a residence deemed safe by the delivery company. Polosophia Ltd is not responsible for any loss or liability or damage that may result from leaving your package at the shipping address without a signature. If you prefer to have your order shipped with ‘Signature Required’ please contact info@polosophia.com so that we may make arrangements. Polosophia Ltd is also not responsible for any international shipping delays caused by the customs clearance process. Please refer to our Shipping & Returns Policy for more details.

6. ADVERTISING DISCLAIMER AND TRADEMARKS

We attempt to be as accurate as possible with Product descriptions and prices. However, we do not warrant that Product descriptions or prices are accurate. In the event that a Product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or Product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for Products listed at the incorrect price. We shall have the right to refuse or cancel any such orders at anytime. If you have been charged for the purchase, a refund will be issued. If you are not completely satisfied with your purchase, you may return it in accordance with our Return Policy, as set forth below.

8. LIMITATION OF LIABILITY

In no event shall we or our suppliers have any obligations or liabilities to you or any other person for loss of profits, for loss of business or use, or for incidental, punitive, special or consequential damages, whether based on contract, tort (including negligence), products liability, or any other theory or form of action, even if we have been advised of the possibility thereof, arising out of or in connection with the sale, delivery, or use of the Products. Our sole and entire maximum liability (and the liability of our suppliers) for any reason, and your sole and exclusive remedy for any cause whatsoever, shall be limited to the actual amount paid by you for the Products you have ordered through our Website. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so the above limitations and exclusions may not apply to you to the extent such jurisdiction’s law is applicable to your purchase of Products.

9. RETURN POLICY

Please refer to our Shipping & Returns Policy for details on returns eligibility and return process.

10. MISCELLANEOUS

These terms and conditions constitute the entire agreement and understanding between us concerning the subject matter hereof. These terms and conditions may not be altered, supplemented, or amended by the use of any other documents.